VoyagerX Inc.(the “Company”, “we”, “us”), while providing the Vrew service (the “Service”), takes protection of personal information of users seriously. In order to comply with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Personal Information Protection Act, the Company has established and complies with the Privacy Policy (this "Policy").

The Company's Privacy Policy may be revised due to changes in relevant laws and guidelines or changes in the Company's internal operation policy. If we change this Policy, the change will be posted on the homepage. If you have any questions about this Policy, you may provide your opinion through the customer inquiry channel on the Service homepage and the Company website.

1. Items of personal data collected and purposes of use

  1. The Company collects only the following minimum personal information in order to provide Services.
  2. The Company collects and processes names, e-mails, and passwords at the time of membership registration for the purpose of confirming the user's intention to join membership, verifying identity, personal identification, limiting the number of subscriptions, confirming the consent of the legal representative when collecting personal information of children under the age of 14, verifying the identity of the legal representative in the future, and confirming the intention to withdraw from membership.
  3. The Company collects the name and email address of the legal representative in the process of obtaining the consent of the legal representative when signing up for membership for a user under the age of 14.
  4. The Company collects client IDs and use record of user for the purpose of user analysis and service improvement. The client ID is used to identify the programs that are installed on each computer and new client ID is assigned at the time of installation when a user uses the service without membership subscription. Client ID is an anonymous ID by which a particular individual cannot be identified and cannot be used for identifying a person.
  5. In the process of receiving user inquiries for the purpose of service consultation to provide better services, the Company collects personal information such as name, e-mail addresses or phone numbers, or details of consultation to identify and reply to customer. In addition, the customer may transmit error data that occurs in the use of the Service to the Company in order to obtain a more accurate error diagnosis. This is not mandatory, and the Company does not use the personal information for any purpose other than as stated below.
  6. The Company collects voice information files only for those who wish to use the Service to provide speech analysis services. In this case, the voice information file may contain unstructured personal information that can identify a specific individual. The Company processes the information only for the purpose of speech analysis and subtitle file creation requested by the user, and deletes it within 24 hours after the completion of speech analysis and subtitle file creation.
  7. The Company collects payment information (credit card information, personally identifiable information) only for those who wish to pay in order to provide paid The collection and processing of payment information is carried out by payment processors, and the Company does not keep specific information about the user's payment method.
  8. The Company offers customized cloud service enabling process of works in a multiple number of devices. Information such as user’s project file, size of the project file, upload time of the file, etc. is saved while using the service, and atypical personal information may be collected if such information is contained in the foregoing files. User has a right to upload, revise, download or delete project files on/from the cloud, and the Company shall not read, revise or delete the file uploaded by the user. If the data saved under the subscription exceeds the permitted capacity due to refund/unsubscription, the data will be retained up to 120 days and the data exceeding the capacity will be deleted immediately thereafter.
  9. In order to offer “AI My Voice” learned by using the user’s voice, the Company collects the audio data, voice and name from the user who desires to use the service. The Company processes such information for leaning “AI My Voice” as requested by the user and for no other purpose. The Company retains the collected data for no longer than 7 days from the date of collection, and delete immediately thereafter.
  10. In addition, during the user's use of the service or business processing, the company can collect automatically generated information such as use of service records, OS types and versions, connection logs, advertisement identification information, and terminal information, also, the company can use this formation for user analysis and service improvement purposes.

2. How We Collect Personal Information

The Company collects the personal information specified in Article 1 of this Policy in the following ways to provide smooth services: